Privacy Policy
This Privacy Policy describes how KPAppWorx Technologies Private Limited ("KPAppWorx", "we", "us") collects, uses, and protects information in connection with Quarterdeck AI, our website, and our applications (together, the "Services"). By using the Services you agree to this Policy.
1. Information we collect
- Account and contact information you provide — such as your name, work email, and company — when you request access, contact us, or create an account.
- Udgass early-access form — what you type into the form on /udgass (for example your name, work email, company and the answers you give) is sent to a Google Sheet that we operate, hosted by Google. We use it only to reply to you about Udgass. The "Try it" backtest tool on the same page reads your file inside your browser and does not upload it.
- CRM data that you authorize us to read. When you connect HubSpot, we access deals, owners and, if you grant the optional scopes, workflow definitions, campaign and sequence metrics, and contact and company metadata, through HubSpot's OAuth authorization. Contacts and companies are stored as metadata and hashed identifiers, not names, emails or phone numbers. We only send read requests and do not write to your CRM; HubSpot has no read-only variant of its automation scope, which is optional.
- Usage and device data — basic analytics such as pages viewed and features used, to operate and improve the Services.
2. How we use information
- To provide the Services — for example, detecting CRM changes, computing workflow, campaign, AI and lead-quality metrics, ranking findings for review, showing supporting evidence, and generating summaries from computed facts.
- To operate, secure, maintain, and improve the Services.
- To communicate with you about access, support, and product updates you have opted into.
3. Model training
We do not use your CRM data or other customer content to train, fine-tune, or improve machine-learning models — ours or any third party's. Where the Services use AI to generate scores or narratives, your data is processed to produce your output and is not retained for model training.
4. How we share information
We do not sell your personal information. We share information only with service providers ("sub-processors") who help us operate the Services — such as cloud hosting and AI processing providers — under contractual confidentiality and data-protection obligations, and only as needed to deliver the Services. We may also disclose information where required by law.
5. Data retention and deletion
We retain data only as long as needed to provide the Services or as required by law. You can revoke Quarterdeck's access to your CRM at any time through HubSpot, and you can request deletion of your data by emailing us. On request, we will delete or return your data within a reasonable period, subject to legal retention requirements.
6. Security
We use least-privilege access, encryption in transit, and access controls appropriate to the sensitivity of the data. No system is perfectly secure, but we design the Services to limit the data we hold and the access we request.
7. International transfers
We operate from Bengaluru, India, and may process data in other locations through our service providers. Where required, we use appropriate safeguards for cross-border transfers. Data residency options are available on request.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below.
9. Changes to this Policy
We may update this Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact
Questions or requests: hello@kpappworx.com
KPAppWorx Technologies Private Limited, Bengaluru, Karnataka, India.